KAIZEN of Office Work by Toyota-minded “MIERUKA of Work”
Store management KAIZEN to enhance productivity, modeled after Toyota
Understanding the subject in the office
Have you ever seen following phenomena in your overseas factories?
・You never know who does what job.
(Black-box phenomenon)
・There is no teamwork functioning.
(Gathering of private retail shops)
・You never know whether or not some KAIZEN has been effective.
(MIENAIKA or invisibility of KAIZEN)
・You do not recognize a problem until it erupts.
(MIENAIKA of abnormality in the process)
・The quality of work varies depending on whether employees are busy or not.
(Work with unstable quality)
・Big differences are found in workload allocated among the employees.
(Workplace without HEIJUNKA or leveled production)
・Work is apt to stop when the manager is not there.
(Workplace unable to do autonomous management.)
＞
・Organizational capability determined only by individual efforts
・Organization without mutual cooperation in it
KAIZEN for MIERUKA of work is necessary!
“MIERUKA of Work”
Eliminate MUDA through a teamwork in KAIZEN activities, sharing the given task in the organization.